Customer Testimonials
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The best way to make a better business is to listen to your customers, and our family has been doing that since 1977. If you take a look below you can see some of the latest Frank Boucher Volkswagen of Racine reviews and testimonials.
If their kind words have convinced you that Frank Boucher Volkswagen of Racine is the place for you, then you should stop by and see us. Once you have relied on us, then you can write us a review of your own. We would greatly appreciate it.
A no pressure environment. I actually enjoyed car shopping. Jeremiah is personable and was knowledgeable and helpful to arrange a fair deal on the vehicle I purchased.
Great experience at this dealership that starts as soon as you walk in the door with Eric and through the purchase with Jeremiah. I highly recommend them.
We had a very pleasant and easy car buying experience with the Boucher group. Everyone was very kind and explained each step of the process.
Cameron and Brady were amazing to work with. They made the process so easy and enjoyable. I do plan on coming back for my next vehicle purchase!
We bought our 2023 Dodge Durango from Frank Boucher in Janesville on Valentine's Day. I have gone in twice with questions about how to operate the adaptive cruise control and the phone and text reading. I had two different salesmen help me, and they were both wonderful. Neither of them hesitated to jump in and answer my questions and help me understand how things work. Today, Chris Hall was only too happy to give me his time and knowledge so that I will be able to operate my car better. Thank you, Chris!
To say I am over the moon about my new RAM and dealing with my Salesman Troy would be an understatement. Troy knew exactly what i wanted and was expecting out of this business deal and he found me a vehicle that was exactly what i was looking for. Then Mark the Sales Manager stepped in and worked some magic with numbers and the deal was sealed. I couldn't be happier with my new RAM 1500 Limited. I will and have recommended Frank Boucher Chrysler Dodge Jeep Ram VW to many of my friends and customers telling them about my ...
It was a great experience all around. Would recommend to anyone else looking for a vehicle.
Great customer service easy to work with .second vehicle we have purchased for them would recommend to everyone
Cristian was our salesperson. The first time we stopped by Boucher VW in Janesville we explained to Cristian and the sales manager, TJ, that we had plans to look at not just the Atlas but also Toyota Highlander and Honda Pilot (we had already looked at the Mazda CX90 and Nissan Pathfinder) and we would test drive after we narrowed down the list. Cristian was the only salesperson we met from the five manufacturers we visited that focused on selling us on their car instead of questioning us on our trade in, cash down, etc. Cristian pulled two Atlases out ...
Very friendly and customer need oriented. Professional in all respects from beginning to the end
I am a returning customer for a reason and will continue to be in the future. Jackson, TJ, and Jerricho, are all amazing. They always take care of everything I ask for and then some!
This was the best car buying experience we have ever had. Mike Thornton was an absolute gem to work with and Eric was the best at getting us the deal we wanted!
They worked really hard to get something done for us and I appreciate his follow up.
We’ve purchased 4 cars from Boucher VW in Janesville. Their team is kind, courteous, efficient, and fair. We’ll be back again and again because we’re treated that well.
Everyone was polite and knowledgeable about the Pacifica. They were willing to work with us to make a great deal. Would recommend them to anyone looking for a new car.
I tend to dislike the purchasing process when buying a new vehicle but buying my new Ram 1500 from Frank Boucher was an exception. From my first phone call to the final payment process, everyone was friendly, helpful and no pressure. When it came to questions - I either received a quick response or fairly quick follow-up. I would highly recommend FBCDJR.
Jackson, Brady, and TJ provided exceptional professionalism and hospitality during our visit this weekend. My family and I feel truly fortunate to have experienced such a welcoming environment while purchasing our new vehicle.
The whole team was super easy to work with and made the process of buying really easy. Definitely will look to them in the future.
Every one at that dealership was easy to work with very professional and courteous they sold me and my daughter nice used vehicles
Very easy to work with listened to my needs and came up with a fair proposal
I went in head strong looking to buy a new Jeep Grand Cherokee L model for my wife and family. We had a 2018 Expedition with the normal engine issues that kept coming back. We owed more than what the truck was worth and just needed a dealership to work with me to put my family in a safe reliable vehicle. I looked online and came across Boucher Dodge and figured i would give them a call. I ended up talking to a gentleman named Randy Ludlum. We discussed the situation and made an appointment to come in and see what ...
We had a great experience. Jeremy W was not aggressive but very helpful throughout the entire process. He even helped navigate some questions we had after the sale was complete. Definitely recommend!
Jeremiah was welcoming and professional. He made the car-buying experience very pleasant. I felt like the entire dealership was very upfront about costs and did not try to push me to spend more than I wanted. Vehicle and trade-in prices were very fair. I would definitely buy another Jeep from them.
Very professional dealership. Jeremiah was wonderful to work with. Answered all of my questions and I did not feel pressured in the sale. Vehicle prices and trade in value were very fair. Would definaltey buy another Jeep from Frank Boucher.
Randy is salesperson and he is very good at his job. I am very satisfied with Randy’s service
Great team. easy to work with. Very professional and clean environment. Great selection of vehicles
We were extremely pleased with the service we received from Boucher. There was no pressure from the sales team, everything from the test drive to delivery went smoothly
Our salesman, Jackson Radcliffe, and TJ were awesome in explaining everything about our purchase of our new VW Atlas crosssport! Thank you so much!
I really appreciate how quick and smooth the process is when buying a vehicle. Everyone is very accommodating and helpful through out the experience. We have purchased multiple cars and trucks in the past from Randy and we will continue into the future. Thank you Trent Tinder
Jeramie was great to deal with. This was a pleasant car buying experience. He respected our time and was straight forward to deal with. TJ was very friendly. Dealership was clean, inviting environment.
Jeramie was great to deal with. This was a pleasant car buying experience. He respected our time and was straight forward to deal with. TJ was very friendly. Dealership was clean, inviting environment.
The team that we worked with helped us buy our 2024 Pacifica was awesome. They were committed to helping us find the perfect car for us within our budget. They didn’t try to pressure us into something we couldn’t afford. They were professional and friendly and we would highly recommend them!
The sales people and management deserve an A but finance department made me realize that I will never finance a vehicle through a dealership ever again.
Took work vehicle in for a simple fix they were fast and knowledgeable
Did a great job changing my oil.
Cameron was a great salesman and made the transaction very smooth. He had a lot of knowledge about the vehicle I was purchasing and was able to answer all my questions I had. Highly recommend Cameron!!
Friendly and easy to deal with. Great customer service. Answered all questions, was able to provide the vehicle I was looking for with more options than expected. Highly recommend to my friends and family.
Everybody we met were able to answer our questions & very friendly! We definitely would recommend them to family & friends!!!
A straight shooting dealer for a change, fair pricing great interest rates not pushy salesman not pushy financing department a great dealer our second purchase and will be back again and again
They did what they said they would do! When asked to give me time they did just that. 110% will go back and reccomend them to all!
Had a great experience at this dealership and the sales person we worked with was fantastic. Very happy with our vehicle purchase.
Customer service from the start was immaculate. Spoke with Troy (sales) and Eric (manager) about a truck we were interested in, they had it transferred from their dealership in Racine and we drove 2.5 hours to see it. That deal didn’t work out but they took our pre approval criteria and found us a great truck great for our family. They worked hard on the numbers to make our negative equity work. They offered us a gas card for driving so far, AND we got the option of a free gift for doing business with them! We chose a gas ...
The employees at the dealership made the purchase of my 2024 Jeep Wrangler a pleasant experience. They took the time to explain everything and was very pleasant to work with. Highly recommend my dealer Tony.
Everyone did a great job from Jackson and entire sales department. The finance dept made things go seamless. I’ve bought 7 cars from Boucher over the years and will continue without a doubt.
A month ago, I bought a new Wrangler Rubicon from here. Tim Linton and the general sales manager, Ryan Arkens, were both very nice to work with. They helped me obtain a quote rather quickly and didn’t waste my time when I made the trip to Janesville to close the deal. I appreciate the effort that both Tim and Ryan made to make sure that I felt comfortable with both the deal and the process of getting all of the paperwork completed. I will definitely be returning to Frank Boucher for any future Jeep needs. Thanks again, Tim and ...
FB dealership team has been the best ever that I have experienced. They are good communicators. Take action. Friendly people who do everything to make the buying experience pleasant. That includes before during and after the sale.
The experience here at Frank Boucher was the best I’ve ever had. I’ve purchase at least 7 cars over my years, not to mention the many times I have helped family as well. Boucher set the example that all others should follow. I was in and out in less than 2 hours. Im also from out of state. There isn’t a chance I’ll decide to go anywhere else in the future or recommend anyone else either. I worked with Jeremy Weathers. Deciding to work with him and this team was one the best decisions I have made. Worth ...
Awesome customer service, easy to work with. Extremely knowledgeable and friendly. Troy was so helpful and got us into the exact Jeep Wrangler we were looking for.
Very clean, neat and organized. Parking lot is a little much to maneuver. Selection good.
Tim was very helpful in finding us the right vehicle when the one we came to see had already been sold. Thanks for all your patience while we figured things out and all work you did for us!
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Great experience with our salesman Randy! He was great and helped us through the process and worked well with us living an hour away and getting up there. Bought our new 2021 wrangler from them and a great warranty! Couldn’t be happier!
Best service department in the city of Janesville Wisconsin…. Linda and Rich are the best service advisors I have ever met… Frank’s Dodge service and dealership is the only place I recommend in Janesville ……100 percent quality business
Great dealer shipp , great service, great staff, EXCELLENT QUALITY I WILL RECOMMEND EVERYONE TO SHOP HERE.
The crew there Made buying a car easy and a pleasant (which is never used to describe a car buying experience)
I worked with Tim Linton, and if i could buy every future vehicle from him, I would. ive been to plenty of other dealerships where they put pressure on you to buy, and to buy fast. Tim was patient and treated me more as a friend he was helping buy a car rather than a customer. i got a 2017 Ram, and when i decide on my next vehicle, Tim will be my first and only stop.
Tim was the best salesman. He was very patient with me when determining what vehicle I wanted and not pushy as all. I highly recommend Tim and the rest of the great people at Boucher CDJR for your next vehicle needs.
My wife and I were not expecting to leave Frank Boucher Chrysler Dodge Jeep RAM of Janesville with a brand new Jeep Wrangler necessarily. We were in the initial search phase, but after meeting Michael and Eric we soon realized that we wanted to do business with these folks. We were very comfortable and impressed with their salesmanship. They explained everything clearly and we were in and out of there with my wife's 2024 Jeep Wrangler 4xe! Thanks again Michael and Eric!
All staff here are incredibly helpful and friendly! One of the best dealerships I've been too.
Our experience was great! Randy in sales was amazing and helped us streamline the process so it was super easy. We live about an hour away and he was understanding for the timing. He also gave us a great offer for our trade in. Nate in finance is amazing! Made that supper easy and we got a great rate and a super great deal on our extended warranty. Overall this dealer is top of the line! 10/10 recommend!
Really good buying experience for our VW Taos. Knowledgeable and friendly group there. Very helpful.
I came here as a first time car buyer and was not disappointed with the service. I worked with Cameron and he was very helpful in making sure I leave in a safe car that is within my price range. Everything couldn't have gone smoother. I highly recommend going through the frank boucher dealership.
Love this place and especially Troy. This is 4th or 5th car and I’ve always been so happy with the way I was treated and the service. Troy is such an awesome salesman and really knows the vehicles inside and out.
I have bought several cars from the Frank Boucher dealership. They are not pushy, have been easy to deal with and understood what I needed in a car. The service department has always been helpful and accommodating as well.
They were very transparent with my warranty and what is or is not covered. The repair was done in a timely manner and they were helpful moving forward. They also washed my vehicle prior to returning it.
Jeramie C was great to deal with and patient enough to answer all of our questions!
Jeramie C was great to deal with. He dealt with all of our questions and did not rush us.
Very friendly, helpful, and patient. Helped me get in the car I wanted.
Everyone I dealt with was fantastic from start to finish. Helpful, attentive and not pushy.
Great to work with excellent dealership very family-friendly was even pet. Friendly dealership was clean.
The salesman Troy was great to work with, knowledgeable and helpful. When there was an issue with the car in the first 36 hours, everyone at the dealer bent over backwards to address it quickly and quite painlessly for me.
Jeremiah was very helpful and professional. Everyone at the dealership was pleasant to work with. I will definitely be back when it’s time to upgrade from my most recent purchase. Thanks!
Everyone was helpful and caring
Great service. Friendly people.
Great products, knowledgeable and courteous sales and service people! Can’t wait to start driving my new Grand Cherokee!!!
I just bought my third ram from Chris Hall at Frank Boucher and I have been happy with all of them.
They were absolutely amazing and so helpful!
Very nice and knowledgeable staff. I’m glad I got a vehicle from these guys
I leased a grand Cherokee l from Jeff Fields. I told him what i wanted to pay and they didn’t blink an eye. They also totally bought me out of the 12 months left on my lease. Nate in Finance was also super awesome to work with
Randy was helpful, knowledgable. A salesman who was passionate beyond sticker facts.